GE Security Tecom Challenger - Support Information

Arming the System
Disarming the system
Bypassing (Switching off) Zones on Arming
Viewing the Alarm Memory
Viewing User Codes
Changing User Codes
Alarm Troubleshooting
Testing an Alarm System Input
Setting the Time and Date

Arming the Panel

1) Close all doors and windows that are connected to the alarm panel.
2) Enter a valid user code.
3) Press the [ON] button.
4) Select the Areas you wish to Arm by pressing the corresponding Area numbers, or Arm all areas by pressing the [0] button.
5) Press the [ENTER] button to Arm the selected Areas.
6) Once the area has been Armed, the corresponding Area LEDs will be illuminated, indicating that the area has been armed.
Top

Disarming the Panel

1) Enter a valid user code.
2) Press the [OFF] button.
3) Select the Areas you wish to Disarm by pressing the corresponding Area numbers, or Disarm all areas by pressing the [0] button.
4) Press the [ENTER] button to Disarm the selected Areas.
5) Once the area has been Disarmed, the corresponding Area LEDs will no longer be illuminated, indicating that the area has been disarmed.
Top

Bypassing (Isolating) Zones on Arming

Manual Bypass Programming allows you to program the alarm system to ignore (deactivate) specified zones the next time the system is armed.
For example, you may wish to bypass certain zones when workers are renovating part of your establishment.
Please note that a Fire Zone cannot be bypassed.

1) Press the [MENU] button,
1) Enter a valid user code.
2) Press the [ENTER] button.
The Keypad will now prompt you for the menu number you wish to enter.
3) Press the [1] then [0] button,
4) Press the [ENTER] button.
5) Zones that are currently unsealed (Triggered) will be displayed on the keypad,
6) Select the Zones you wish to Bypass by entering the corresponding zone number on the keypad,
7) Press the [ENTER] button to bypass (Isolate) the selected zone.
8) Enter any further zones you wish to bypass, then press [ENTER] or,
9) Press the [ENTER] button to exit the input bypass menu,
10) Press the [0] button, followed by the [ENTER] button to exit the user menu.

De-Bypassing (De-Isolating) Zones

1) Press the [MENU] button,
1) Enter a valid user code.
2) Press the [ENTER] button.
The Keypad will now prompt you for the menu number you wish to enter.
3) Press the [1] then [1] button,
4) Press the [ENTER] button.
5) Zones that are currently bypassed will be displayed on the keypad,
6) Select the Zones you wish to De-Bypass (De-Isolate) by entering the corresponding zone number on the keypad,
7) Press the [ENTER] button to de-bypass (De-Isolate) the selected zone.
8) Enter any further zones you wish to de-bypass, then press [ENTER] or,
9) Press the [ENTER] button to exit the input de-bypass menu,
10) Press the [0] button, followed by the [ENTER] button to exit the user menu.
Top

Viewing the Alarm Memory

If a zone has been triggered whilst the alarm system is in its Armed state,
the system will log this information so as it can be viewed at a later time.
To display the zones have been triggered,
1) Press the [MENU] button,
1) Enter a valid user code.
2) Press the [ENTER] button.
The Keypad will now prompt you for the menu number you wish to enter.
3) Press the [5] button,
4) Press the [ENTER] button.
5) Press the [1] button to display all alarm events,
6) Then Press the [ENTER] button.
7) The most recent event will be displayed on the terminal.
The top line will show the time, and the second line will show the actual event.
6) Press the [ENTER] button to scroll backwards through the alarm memory,
7) Press the [MENU] arrow button to scroll forwards through the alarm memory.
8) Press the [0] button to exit viewing the system alarm events.
9) Press the [ENTER] button to exit the view events menu.
10) Press the [0] button, followed by the [ENTER] button to exit the user menu.
Top

Viewing User Information

Using the Master Mode.
To View user access codes, you will first require a Master code.
1) Press the [MENU] button,
1) Enter a valid master code.
2) Press the [ENTER] button.
The Keypad will now prompt you for the menu number you wish to enter.
3) Press the [1] then the [4] button,
4) Press the [ENTER] button.
The Keypad will now prompt you if you wish to delete, display, or create a user.
5) Press the [2] button to display user information,
6) Press the [ENTER] button to continue,
7) Enter the user number you wish to display,
8) Press the [ENTER] button to continue,
9) The keypad will display the user alarm group,
10) Press the [ENTER] button to continue,
11) The keypad will now display the User door group (for access control),
12) Press the [ENTER] button to continue,
13) The keypad will now display the users floor group,
14) Press the [ENTER] button to continue,
15) The keypad will now display the user name for the selected user,
16) Press the [ENTER] button to continue,
17) The keypad will now display the user code for the selected user 18) Press the [ENTER] button to continue,
19) Press the [ENTER] button again to exit the view user menu option,
20) Press the [0] button, followed by the [ENTER] button to exit the user menu.
Top

Changing User Codes

Using the Master Mode.
To change user access codes, you will first require a Master code.
1) Press the [MENU] button,
1) Enter a valid master code.
2) Press the [ENTER] button.
The Keypad will now prompt you for the menu number you wish to enter.
3) Press the [1] then the [4] button,
4) Press the [ENTER] button.
The Keypad will now prompt you if you wish to delete, display, or create a user.
5) Press the [3] button to create (edit) user information,
6) Press the [ENTER] button to continue,
7) Enter the user number you wish to change or add,
8) Press the [ENTER] button to continue,
9) The keypad will display the current user alarm group,
10) Press the [NEXT] button to display a list of valid user alarm groups,
11) Enter the new user alarm group you wish to use for this user,
12) Then press the [ENTER] button save and continue,
13) The keypad will now display the User door group (for access control),
14) Press the [NEXT] button to display a list of valid door groups,
15) Enter the new user door group you wish to use for this user,
16) Then press the [ENTER] button save and continue,
17) The keypad will now display the users floor group,
18) Press the [NEXT] button to display a list of valid floor groups,
19) Enter the new user floor group you wish to use for this user,
20) Then press the [ENTER] button save and continue,
21) The keypad will now display the user name for the selected user,
22) If your system is programmed with the ability to assign special User Flags to the Users, the display will now show the following User Flags in sequence.
23) Dual Custody - If set to YES the user will always require a second valid user code/card to be entered to perform any alarm or access control function at Doors 17 to 64.
24) Press the [*] button to toggle this option to the required setting,
25) Then press the [ENTER] button save and continue,
26) Guard - If set to YES the user's code/card can only perform functions at Doors 17 to 64 when used in conjunction with a "Visitor" code/card.
27) Press the [*] button to toggle this option to the required setting,
28) Then press the [ENTER] button save and continue,
29) Visitor - If set to YES the user's code/card can only perform functions at Doors 17 to 64 when used in conjunction with a "Guard" code/card.
30) Press the [*] button to toggle this option to the required setting,
31) Then press the [ENTER] button save and continue,
32) Trace User - If set to YES all alarm & access functions performed by the user at Doors 17 to 64, will cause a "Trace" message to be sent to the management computer.
33) Press the [*] button to toggle this option to the required setting,
34) Then press the [ENTER] button save and continue,
35) Card Only - If set to YES the user will NOT be able to use the PIN code.
36) Press the [*] button to toggle this option to the required setting,
37) Then press the [ENTER] button save and continue,
38) Privileged - If set to YES the User's code/card will over-ride any "Anti-Passback" restrictions on Doors 17 to 64.
39) Press the [*] button to toggle this option to the required setting,
40) Then press the [ENTER] button save and continue,
41) Long Access - If set to YES the user will be allowed extended door access times at Doors 17 to 64. e.g. To allow the door to remain open longer for disabled access.
42) Press the [*] button to toggle this option to the required setting,
43) Then press the [ENTER] button save and continue,
44) The keypad will now prompt you for the new user name for the selected user,
The new username can be up to 16 characters long.
Keys 1 to 9 have alphabetical characters printed above them.
To enter a letter, press the key the number of times relative to the position of the letter.
Both upper and lower case letters are available as well as the numerical values.
To move to the next character, press the [ENTER] button,
45) Once the user name has been entered, press the [MENU] button to continue,
46) The system will now prompt you for the new user code for the selected user.
47) Enter a four digit user code for the user,
48) Press the [ENTER] button to save the new user pin code,
49) Press the [ENTER] button to return to the user programming menu,
50) Press the [ENTER] button to exit the user programming menu,
20) Press the [0] button, followed by the [ENTER] button to exit the user menu.
Top

Alarm Trouble Codes

When a trouble condition occurs, the trouble information will be displayed on the keypad.
Trouble conditions are also logged in memory and are available for viewing using menu option 3.
Top

Setting the time

If the alarm panel has lost power, it may require the system time and date to be set.
1) Press the [MENU] button,
1) Enter a valid master code.
2) Press the [ENTER] button.
The Keypad will now prompt you for the menu number you wish to enter.
3) Press the [1] then the [4] button,
4) Press the [ENTER] button.
The keypad will now prompt if you wish to view, or set the current date and time,
5) Press the [2] button to set the current date and time,
6) Press the [ENTER] button to continue.
The Keypad will now prompt you for the current hour.
7) Enter the current hour in 24 Hour format (2 digits).
8) Press the [ENTER] button to continue,
The Keypad will now prompt you for the current minute.
9) Enter the current hour in mm format (2 digits).
10) Press the [ENTER] button to continue,
The Keypad will now prompt you for the current day of the month.
11) Enter the current day in dd format (2 digits).
12) Press the [ENTER] button to continue,
The Keypad will now prompt you for the current month.
13) Enter the current day in MM format (2 digits).
14) Press the [ENTER] button to continue,
The Keypad will now prompt you for the current year.
15) Enter the current day in yy format (2 digits).
16) Press the [ENTER] button to save the current date and time,
17) Prsss the [ENTER] button to exit the Date / Time Menu.
18) Press the [0] button, followed by the [ENTER] button to exit the user menu.
Top

Testing an Input

Individual panel inputs can be tested using the Input Test Menu.
To test an input.
1) Press the [MENU] button,
1) Enter a valid master code.
2) Press the [ENTER] button.
The Keypad will now prompt you for the menu number you wish to enter.
3) Press the [1] then the [2] button,
4) Press the [ENTER] button.
The keypad will now prompt if for the input number you wish to test,
5) Enter the input number you wish to test,
6) Press the [ENTER] button to continue.
The Keypad will now display the status for the selected input.
Sealed : The Device is not been triggered,
Unsealed : The Device is currently being triggered,
Open : The device is not connected, or the cable is faulty (Open Circuit).
Short : The device is not connected, or the cable is faulty (Short Circuit).
7) Press the [ENTER] button to stop testing the selected input.
8) Press the [ENTER] button to exit the test Input menu,
9) Press the [0] button, followed by the [ENTER] button to exit the user menu.
Top

Panel Information used under license from MonPro TechVantage - Security Industry Supplies Sydney Australia