Alarm Monitoring Customer Login

Regardless of the type of monitoring service provided, the H&H Security Customer Login portal allows clients with a monitored service to log in and view live information regarding one or more of the monitored services provided.

Live Information via the H&H Customer Portal can include a single, or a combination of services, such as automated or call centre alarm system monitoring, CCTV system virtual guard monitoring, GPS tracking of company assets, and our new guard tracking service.

More than one user name and password can be issued, allowing various levels of access to site information for business employees on an need to know basis, or alternatively a single username and password can be issued allowing a single user to view monitoring information for multiple sites.

Requesting Access to the Customer Login Portal

To request access to the Customer Login Portal, you first must have a back to base monitoring service provided by H&H Security.

Monitoring services include all alarm monitoring services, as well as guard tracking.

If you currently have one or more of these services, you can request a username and password to access the customer portal by contacting H&H Security during business hours on 1300 363 727.

Once we have confirmed your details (usually by asking a few questions) to verify that you are the owner of the monitored premises, we can usually activate your account immediately.

How do I Log In to the Customer Portal

Simply click on the [Customer Login] link located at the top of this page, or alternatively you can click HERE

The first time you log in to the customer portal, the system will ask you for your username and password.
To make things easier and more secure, your initial password will be the same as your username. (The system will request a new secure password once you have logged in.)
Once you have logged in to the customer portal, a number of buttons located on the left hand side will be available to you.
Clicking these buttons will display information relevant to the types of monitoring services that are currently in use at your premises.

What if I forget my username and or password

Simply call H&H Security during business hours on 1300 363 727 to request your username or password to be reset.
Please remember that H&H Security will need to verify that you are the owner of the monitored premises by asking a few questions, before these items can be reset.

Sample Customer Login Portal Pages

Click on the following thumbnails to view an actual Customer Login Portal sample page